Shipping Policy

Nuvix Shipping Policy

At Nuvix, we strive to offer our customers a smooth and hassle-free shopping experience. Below are the details regarding our shipping process.

Processing Time

  • All orders are processed within 2-3 business days. You will receive an email confirmation once your order has been shipped.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

  • Standard Shipping: Estimated delivery time is 7-14 business days.

  • Expedited Shipping: Estimated delivery time is 5-7 business days.

  • Premium Shipping: Estimated delivery time is 2-5 business days (only available for select locations).

Note: Shipping times may vary depending on your location, and some regions may experience delays due to customs or weather conditions.

Shipping Costs

  • Standard Shipping: Free for all orders over $50.

  • For orders under $50, a flat rate of $5.99 applies.

  • Expedited Shipping: Available for a flat rate of $12.99.

  • Premium Shipping: Available for a flat rate of $19.99.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress. Please allow up to 24 hours for the tracking information to be updated.

International Shipping

  • We currently offer international shipping to select countries. Shipping times and costs vary based on the destination.

  • Customers are responsible for any customs duties or taxes that may apply in their country of residence.

Delivery Issues

  • If your order has been lost or damaged during shipping, please contact us immediately at support@nuvix.com. We will work with the carrier to resolve the issue as quickly as possible.

  • Please ensure the shipping address is correct before completing your order. We are not responsible for any delays or lost packages due to incorrect address information.

Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected here, and customers will be notified via email if significant changes occur.